LastDodo site & app/Adjustments to new commission model shops131 messages

If you ask for better input, you will receive an angry email from the auctioneer that a potential auction seller can be lost.

This is out of the question. As a catalog manager you are responsible for the quality of what is entered. An auctioneer has nothing to do with that.

Having said that ..... it doesn't make any sense.

In one case, such a person, already then not with some guidance (and c'est la ton qui fait la musique) but enter it properly. Then we have an auction provider and an importer. Everyone is happy, including you, because they are often interesting items.

In the other case, the best man \ woman will stop entering. But can still sell through the auction because link with the catalog is desired but not mandatory. Everyone is happy too, including you because you have no bad input to reject.

And don't forget. A link with a good and fully completed catalog item will generally have a positive effect on the auction result. That sausage may, can and should be the best thing for auctioneers to present potential providers.

But this has nothing to do with the commission model. So it might be wise for a moderator to transfer things to a new topic, because I notice in more places that there is friction between catalog management and the role of auctioneers. And I think 90% of that is due to the fact that auctioneers are fairly thrown into the deep end and have difficulty determining their position purely due to lack of catalog experience.

@pegag and dick52,

What we regularly hear from importers is that these kinds of issues are not so much about signaling that someone is not entering something correctly in the catalog - that is the job of a catalog manager and many importers also understand that it is good that that happened when necessary - but because of the rather blunt way it happens in some cases. Importers see catalog managers as employees of Catawiki and expect a normal way of communication. I also think it is important that people are treated with a positive basic attitude and with respect.

I'll dive into this case and find out what exactly is going on in this case.

@steensnoeper,

You write:

But I very much doubt that.
Everyone is watching and waiting for an answer from Rene.

I really don't see what else to say about it. I have explained in detail what our motives are. We are very pleased with how it works out and that the new commission model is already saving us tons of time. The new situation is very clear for sellers and everyone knows exactly where they stand in advance. You can now sell items under 75 euros completely for free. More expensive items can either be put in the shop at a placement fee or put up for auction. That principle is very simple and everyone understands.

There is now no more hassle with sellers who only realize afterwards that commission has to be paid on something (every time we sent the invoices monthly, there were many reactions from people who did not know about the commission for sale or who forgot about the status of a order to Canceled if it had not yet taken place; that resulted in an awful lot of follow-up work) and there are also no more issues with sellers trying to avoid their commission by pretending that something has not been sold. In addition, a lot of new items are added to shops and offered for the auctions. We are satisfied with that too.

Okay, that's clear.

Then I can assume that the sales commission will not change again in the coming years.

policy and sudden changes.

Under $ 75.00 is free and it stays.

Someone who really wants to buy an item and wants some more information / pictures about it, can always ask a question about the item in the shop of the seller.

I proposed once, following a question from an interested customer, to order the article in my shop. Then I will receive a message from Catawiki with the e-mail address of the buyer. (Then both my e-mail address and that of the buyer will only remain known between him and me.) Then I sent more info and scans to the buyer. With the message if it is not what he is looking for, I cancel the order.

And if the sale goes through, this will simply be processed through Catawiki.

Badgirl

A question to René,

Given the new commission structure, I wonder whether the blocking of email addresses and telephone numbers can simply be unblocked. This makes communication between buyers and sellers a lot easier and Catawiki has no disadvantage of it

@René

You write:

"We are very pleased with the way things are going and that the new commission model is already taking us a long way The new situation is very clear for sellers and everyone knows in advance exactly where they stand. Items under 75 euros can now be sold completely free of charge. More expensive items can either be put in the shop at placement costs or put up for auction That principle is very simple and everyone understands. "

But is the Catawiki team also satisfied with the large reduction in the supply in the shops of items of 75 Euro or more and of the combination offers? Less choice for potential buyers, less competition for the auctions from the shops, possibly higher prices for the auctions because fewer target prices from shop offers are available .....

I am very curious about the reaction of the Catawiki team ....

And for the statistics:

Today there are only 301 comics above 74.99 Euro for sale. On April 2, that was still 325 strips. ( See post steensnoeper dated April 2, 2013).

Wonder if this number will decrease even further .....

And for the statistics:

Today there are only 301 comics above 74.99 Euro for sale in the shops. On April 2, that was still 325 strips. ( See post stone candy dated April 2, 2013).

Wonder if this number will decrease even further .....

So commission has been paid for the 325.

That means that now probably 24 have been sold, this will only be supplemented by shops that pay commission, or gold-shop and still have credit.

@ ivogobel,

Exactly as I said myself ...

But be careful ... (and that's good advice) you can only stretch something so hard until it breaks.

@ Erikboere,

I do not have 60,000 items under the 75 euro retail value.

I only have a few 100 items to buy, almost all above 75 euros.

Why can you "FREE" place 60,000 items under 75 euros for free and I have to pay for 100 items above 75 euros.

Your shop has MANY more resale value than mine would have.

Your sales figure is much higher than mine would be.

@ badgirl

Do you really think I will contact everyone for extra photos when I am looking for new books.

I have other things to do because 90% does not match the description they gave (new condition etc).

With more photos I can see it with one click. ..

I don't know what you do all day, but I'm "NOT" going to email everyone for some extra pictures.

Again most rate their books higher than they actually are. I don't feel like it ...

Again, I completely do not understand why there can only be three photos.

Now give me one simple reason for that.

@ Rene ...

So you are happy?

Now let me play the devil's advocate.

This new system will not give you any fun ". Nothing nada ...

Not because you don't want that extra income, but because nobody is crazy about paying placement costs in advance .

So I don't see any reason why you ask for money for a placement of an item above 75 euros.

NO ONE PAID FOR THIS ... In how many different languages do I have to do that. say before you understand ????

Most items of the 325 comics that are now above 75 euros are from the gold shops (free credits) ... They all pay 20 or 25 euros per month.

Then just ask "every" shop owner 5 euros per month and just stop with all that nonsense of paying placement costs in advance for items over 75 euros.

Me really don't see the point in Rene.

[removed by moderator; don't swear]

De man heeft een punt........................................

The man has a point........................................

@ Steensnoeper

- A lot of people are rightly not happy about this.

And then I am talking in the first place about the people who helped build catawiki (not me), because without them you would not have a site like catawiki today.

This new system will not give you any cocks ". Nothing nada ...

Then just ask "every" shop owner 5 euros per month

@steensnoeper,

You write:

Most items of the 325 comics that are now above 75 euros are from the gold shops (free credits) ...

That is not true, about 75% of the items above 75 euros are not placed by Gold shops, but ordinary shops there. A crown at the seller on our marketplace means that it has been placed by a Gold shop. Those items sell pretty well by the way, so the range in that segment will probably increase.

This new system will not give you any cocks ". Nothing nada ...

That is not true, but in itself it was not our intention to make more money with it, so even if it were true, it would not be bad for us. The new model saves us a lot of work.

By the way, I notice that all of your forum posts are very negative. Whether it concerns the Suske en Wiske part of our catalog (where many volunteers put energy into it) or the new commission model. Maybe you can try to post something positive or add something to the catalog. There are still plenty of things to improve, we fully realize that, but a negative basic attitude usually does not help to make things better.

@ De Moderator die de helft van mijn post heeft gewist.  Lees: gecensureerd.



Wat had dat te maken met schelden?

Hier een stuk van de tekst die je hebt verwijderd:
 

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Het idee om plaatsingskosten vooraf te moeten betalen is werkelijk van de pot gerukt.

Dat zal nooit werken, vandaag niet en binnen 5 jaar ook niet. 

Blijkbaar heeft iedereen dat door op catawiki behalve jij.  

Uw quote "We zijn erg tevreden hoe het uitpakt" !!!!  

Hoe kun je nu blij zijn ?? Wat een onzin.  

- Geen dure boeken meer op catawiki.
- Het veilingaanbod ziet er elke week triestiger en triestiger uit ...
- Heel wat mensen zijn hier terecht niet blij mee.

En dan heb ik het nog in de eerste plaats over de mensen die mee catawiki hebben opgebouwd (niet ik dus), want zonder die mensen had jij vandaag helemaal geen site zoals catawiki.

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En ook ...


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Nogmaals hoe kan je daar nu blij mee zijn? Leg me dat nu eens uit. Het wordt tijd dat iemand het zegt, iedereen denkt het, maar weinigen durven het rechtuit te zeggen.
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Is dat schelden? Als je dat verwijderd lijkt me dat meer op censuur.

Zoek anders de betekenis eens op van het woord "schelden".


 

@ The Moderator who deleted half my post. Read: censored.



What did that have to do with swearing?

Here's some of the text you deleted:

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The idea of having to pay placement costs in advance is really out of whack.

That will never work, not today and not in 5 years.

Apparently everyone on catawiki knows that except you.

Your quote "We are very pleased with how it turned out" !!!!

How can you be happy now?? What nonsense.

- No more expensive books on Catawiki.
- The auction listing looks sadder and sadder every week...
- A lot of people are rightly not happy about this.

And then I'm talking in the first place about the people who helped build up catawiki (not me), because without those people you wouldn't have a site like catawiki today.

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And also ...


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Again how can you be happy with that? Now explain that to me. It's about time someone said it, everyone thinks it, but few dare to say it straight.
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Is that swearing? If you remove that, it looks more like censorship to me.

Otherwise, look up the meaning of the word "swear".

@ rikmooren

I understand Rene too, only here the medicine he gave is worse than the disease.

Rene just made the wrong choice here.
Er Other solutions were perfectly possible.

Look, I want to pay a little more than 25 euros for a gold shop if I can also place unlimited expensive items AND with more than three photos (read: 10).

Why doesn't he make a "Platinum" shop?

50 euros per month and unlimited input, and 10 photos per item.

50 euros is not that much. I am sure that if I describe my objects perfectly and correctly, I will add 10 very clear photos, AND good feedback that I can sell items quickly.

If I do that don't do it makes no sense to take a "platinum" shop. Because then the sales are too low. So I will have to make sure that the items are perfectly described with accompanying clear pictures.

All of this benefits Catawiki.

The only reason why Rene does not do this is because he prefers has that items above 75 euros will go to auction.

BUT only I decide if I normally want to sell an item through a shop (determine my own price) or through an auction (lets see what we get principle).

Nobody else has to make that decision for me. And I certainly do not need a helping hand.


But I still believe that it is better to determine whether someone is a hobbyist or not through the total amount that he sells per month and not through the fact if someone has expensive books or not.

@steensnoeper,

That part of your post also contained swear words. Anyway: your point regarding the commission model is now clear. You have already dedicated a lot of posts to it. There is no point in saying the same thing over and over in increasingly negative terms.

Perfectly other solutions were possible.

Other solutions are always possible in the event of changes. Apparently you only had expensive things in your shop and that is why you were so moved by the solution we chose. Other solutions had affected others. In any case, people think it is much worse when something is taken that they already had than when they receive something. On balance we give away a lot more (no more commission in shops on almost everything that is sold).

@ Rene

By the way, I notice that all of your forum posts are very negative. Whether it concerns the Suske en Wiske part of our catalog (where many volunteers put energy into it) or the new commission model. Maybe you can try to post something positive or add something to the catalog. There are still plenty of things to improve, we fully realize that, but a negative basic attitude usually does not help to make things better.

I have also said positive things.
You read just the negatives then?

Have I commented on certain things? That's right.

Bit of a " Robin Hood " kind of action.

What bothers me most is that nothing is done about it. You read that, and that is it.

A month later, NOTHING has changed. You can say we can't do everything at once (which I understand) ...

But NOTHING has changed.

As if we are talking to the walls.

That is actually an arogant attitude Rene. Catawiki has long ceased to be a free thing. Catawiki is a business that is making very decent money these days.

In addition, I am not negative at all.
I just identify things (defects) and what do you do with them? Nothing.

Some things can be resolved very quickly, but that does not happen.

I only become negative when things are ignored and / or postponed (without any reason).

For example, I asked why no more than 3 photos can be placed with an expensive item that is for sale in a shop. And what do you do? Just simply ignore that question.

That's something that can be solved in 15 minutes. I also do not immediately see why "only" 3 photos are allowed? To drive people to the auction where they can post more photos? Well what should I say to that pfff

Well ... it just seems arrogant to me, and that has nothing to do with swearing.

Take it a bit like a man or woman who is not happy in his or her relationship.

In the first stages you try to save everything as a partner. But at some point (if your partner doesn't want to listen) you give up and start a new relationship / family.

So be glad there are discussions on this topic on Catawiki.
That means that people think "for free" about alternative solutions.

It is only when everyone is silent that Catawiki has a problem.

That part of your post also contained swear words. Anyway: your point regarding the commission model is now clear. You have already dedicated a lot of posts to it. It makes no sense to keep saying the same thing in increasingly negative terms.

Rene what you say there means the same as:

Now shut up, catawiki is mine and "I" and "I" only set the rules. If not agree ... go elsewhere.

But Okay, we (me and many others on Catawiki) have understood by now.

I really tried my best to convince you.

But no problem ... then I will put my energy into "something else".

Still a sign on the wall that before April 1 there were still 4980 strips of € 75 or more for sale and at the moment only 331. (Yes, I counted them).

Many combination offers of € 75 or more have been removed and / or put up for sale per individual item

A supply decrease of 4980 minus 331 = 4649 comic offers due to the new regulation is a drama for collectors.

I have analyzed the supply of expensive items from March 5, 2013 (effective date of the new scheme) and examined the extent to which people are willing to pay installation costs in advance.

304 of the 331 expensive items were already offered before 5 March and therefore use was made of the discount offer of 50% on the placement costs.

In the period 5 March to 6 April 2013, 27 comic offers of € 75 or more were placed (Great offer!) .. of which 12 by Goldshops and 15 by hobby shops.

The placement costs of the 12 Goldshop offers are probably fully funded from their Chipknip Gold credit. For the remaining 15 expensive items, hobby shops were willing to pay full placement costs in advance.

Given the huge supply reduction of 4,649 expensive comic items, the minimal number of new expensive offers from 5 March and the small number of people willing to to actually pay full placement costs, Catawiki must nevertheless understand that the current regulations are not supported by the vast majority of sellers.

Catawiki may be happy with "the lesser work" but has no eye for the disadvantages and annoyance that the new regulations give to its "loyal fans". A pity a pity a pity ..........

TIP:

I prefer to see the placement costs disappear completely in advance, but if Catawiki this still want to maintain this tip at all costs:

Create the possibility of combination offers where possible placement costs are not determined on the total price of the combination, but on the price of each individual item.

This could make the offer larger and more attractive. Yes, I try to think positively and ....... hopefully for good reason.

Mister Steensnoeper,

I work full time and in my spare time I try to sell my late father's stamps and coins through Catawiki, for a reasonable price. And every now and then I read the posts on the forum.

And the simple reason why, I think, only 3 photos can be posted: That is set by those who are about that. You can agree or disagree with that. And if it is not, as you would like it to be: you can always go to another website.

You do not need to reply to this message. I just wanted to indicate how I am doing it. And not, to get a dismissive response from someone else.

So, as far as I'm concerned: END OF DISCUSSION!

Badgirl

Ms. "Badgirl"

And the simple reason why, I think, only 3 photos can be posted: That's set by those who are involved. You can agree or disagree with that. And if it is not, as you would like it to be: you can always go to another website.

We in Belgium no longer raise our children with the in the past much used " Because mom (or dad) says so " quote.

In Belgium they call that arrogance.

If everyone asks for more photos with expensive items, and it is simply ignored (for no apparent reason) then that is arrogance and little consideration of what the users from this site.

So you think the reason for that is " Because it's set that way " ??

guys guys right ... the level is up again very high today.

And one more thing ... in your case you are right. Your items in your shop cost 0.25 euros. You don't need more than 3 photos for that. honestly when I buy something like this I don't need any pictures.

Why do I still answer to this?

@badgirl..

Mensen zoals Steensnoeper zorgen ervoor dat dingen onder de loep worden genomen en niet zondermeer als vanzelfsprekend worden aangenomen. Om dingen te kunnen verbeteren of ontwikkelen moeten ze aangekaart en bekritiseerd blijven worden.

Er zou in elk geval nagedacht kunnen worden over zijn suggestie om meer foto's te kunnen plaatsen, zeker voor duurdere items. Daar is helemaal toch helemaal niks mis mee? Het gaat er ook om hoe men met input van mensen omgaat. Er kan toch beargumenteerd worden aangegeven waarom men besluit er niets mee te doen.

Daar komt bij....een forum is open....een ieder kan daar zijn/haar mening geven.

@badgirl..

People like Steensnoeper ensure that things are scrutinized and not simply taken for granted. In order to improve or develop things, they must continue to be raised and criticized.

In any case, consideration could be given to his suggestion to post more photos, especially for more expensive items. There's nothing wrong with that at all, right? It is also about how people deal with input. However, there can be arguments as to why people decide not to do anything with it.

In addition .... a forum is open .... everyone can give his / her opinion there.

@ Dick52

If you want to scoff, (stone babbler) then just say so. If that is allowed (please reply about this from Rene) then we will turn it into a game.

Quote: The database is not ready for that yet .

Keep that nonsense for yourself man.
I am a programmer by training. That takes just under 5 minutes to adjust.

I make a lot of bigger websites / backends / databases than those of Catawiki.

BTW .. Did I say 10 photos required? everyone then sets the number of photos (max 10) that they want.

It seems clear to me that more expensive items want more photos. If you don't understand that, you are totally out of place here.