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  • Catalogue manager
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  • January 14, 2017 22:17
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January 14, 2017 22:17

Exactly! Changes are currently only processed immediately between 8 am and 5 pm. Emergency solution until problem is structurally solved.

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  • 702 messages
  • January 14, 2017 22:20
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January 14, 2017 22:20

Oh, okay I didn't know that yet

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  • 102 messages
  • March 07, 2017 05:48
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March 07, 2017 05:48

Changes will not be processed.

Probably another malfunction.

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  • Catalogue manager
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  • March 07, 2017 13:28
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March 07, 2017 13:28

This is too vague a comment, you know.

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  • 6 messages
  • May 26, 2017 13:30
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May 26, 2017 13:30
Dear catalog managers, I have now tried 2 times to temporarily close my shop due to illness, but I still get orders, you can take a look at this.
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  • Catalogue manager
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  • May 26, 2017 14:25
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May 26, 2017 14:25

This is only possible if someone already had something in their shopping cart before you temporarily closed your shop. Just check with such a buyer.

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  • May 26, 2017 14:48
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May 26, 2017 14:48

Looks like the door of the Shop is still open ...

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  • Catalogue manager
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  • May 26, 2017 16:03
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May 26, 2017 16:03

Yes, but I was blindly assuming the shop was temporarily closed, as reported.

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  • 6 messages
  • May 26, 2017 17:59
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May 26, 2017 17:59
It is true that there are still a few orders in progress, but since I am not able to process them at the moment I am not waiting for new orders, so please close for now.
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  • Catalogue manager
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  • May 26, 2017 19:51
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May 26, 2017 19:51

Handling or canceling orders. Then temporarily close yourself. We cannot.

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  • 343 messages
  • June 22, 2017 12:49
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June 22, 2017 12:49

@arco.

It has already been a few days that my newly added items in my shop take several hours before they are processed and become visible in my shop.

And these items are added by me during the day.

Do you already know about this malfunction.

Greetings comic collector-be

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  • Catalogue manager
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  • June 22, 2017 16:27
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June 22, 2017 16:27

No, no known problem. I will inquire.

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  • 343 messages
  • June 22, 2017 16:41
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June 22, 2017 16:41

The items do appear, but it usually takes an hour, sometimes 2 hours.

It is of course possible that many items are placed in the various shops at that time.

And that the processing time takes longer.

But wanted to report it anyway.

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  • 1,907 messages
  • June 22, 2017 20:40
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June 22, 2017 20:40

It has been going on for months that changes made towards evening do not become visible until the next morning. Just opened my shop again, no items visible after hours. But patience is a virtue. Presumably overloaded due to the auctions ending in the evening.

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  • 343 messages
  • June 22, 2017 21:17
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June 22, 2017 21:17

In the past few days, I have placed new items in my shop during the day.

I know that in the evening the newly entered items will no longer be processed that evening.

But now It is therefore also very slow during the day with the processing of this.

But it always works out.

Items that I have placed at 10 am will not arrive until 2 to 3 pm show up in my shop in the afternoon.

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  • Catalogue administrator
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  • July 12, 2017 12:35
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July 12, 2017 12:35

It is known that the shop is not being updated.

Sold items do not disappear and new ones are not visible in the shop

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  • Catalogue manager
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  • July 12, 2017 14:41
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July 12, 2017 14:41

My mistake. I should have reported that there is technical maintenance. Probably won't take long.

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  • 14 messages
  • July 14, 2017 08:53
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July 14, 2017 08:53

Hello, my changes are not processed in the app.

Synchronizing, sending request goes well, then the message

: refresh database, then the yellow bar very badly fast and the message: completed, but no changes made. What could be the cause of this?

Greetings.

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  • Catalogue administrator
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  • July 14, 2017 11:41
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July 14, 2017 11:41

This also bothered me yesterday and this morning. Still by the way (Android phone).

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  • 18 messages
  • July 14, 2017 12:34
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July 14, 2017 12:34

I also posted the following reaction to the subject "CataWiki collect app".

Later saw this subject so again the reaction below:

Last night and this morning I tried again. sync with my iPhone. However, the new items that I entered yesterday are not included. Had this problem before but went well afterwards. Now the same problem again?

m.vr.gr. martienwas

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  • Catalogue manager
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  • July 14, 2017 13:27
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July 14, 2017 13:27

There seems to be unforeseen maintenance on the server in question. I keep my finger on the pulse ...

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  • 18 messages
  • July 14, 2017 15:00
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July 14, 2017 15:00

Thank you for your quick response.

I'll wait a while.

Let me know when you have more info.

m.v.gr. martienwas

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  • 18 messages
  • July 18, 2017 11:48
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July 18, 2017 11:48

Arco I haven't received any info from you yet but made an attempt last night to sync with my iPhone. And !!! it worked! So I assume the problem has been resolved? Have they finished the maintenance of the site?

It took a long time but I had the App "CW Collect!" removed and reinstalled.

Result that I lost everything and so the entire collection had to be synchronized again.

In any case, everything is there again.

mvgr. martienwas

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  • Catalogue manager
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  • July 18, 2017 12:00
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July 18, 2017 12:00

Hi,

Just because it works for some doesn't mean the problem is solved.

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  • Catalogue administrator
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  • July 21, 2017 12:03
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July 21, 2017 12:03

My synchronization (Android phone) is now working fine again.

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