LastDodo site & app/problem with loading collection in app Iphone55 messages

Yes, that's why I'm reporting it. I have a Samsung Galaxy SIII and I am like many I think impatient and after a lot of waiting pressing that button works fine. I just think that was not the intention of that button, otherwise they would put different text on it.

Beste Catawiki medewerkers,

Alles werkte goed op mijn iPhone 3GS en op mij iPad 3. Maar juist gisteren een nieuwe iPhone 5 met laatste iOS geinstalleerd en hierop weigert Catawiki te synchronizeren. Heb vandaag verschillende pogingen gedaan, zelfs met de app opnieuw te installeren maar sync werkt niet :-(

Maar werkt vlekkeloos op iPad 3 tegelijkertijd dus probleem met de app op iPhone 5???

Had dit eerst toegevoegd aan een andere thread rond de synchronisatieproblemen van vorige week maar past hier beter.

Dear Catawiki employees,

Everything worked well on my iPhone 3GS and on my iPad 3. But just yesterday I installed a new iPhone 5 with the latest iOS and Catawiki refuses to synchronize on it. Tried several times today even reinstalling the app but sync doesn't work :-(

But works flawlessly on iPad 3 at the same time so problem with the app on iPhone 5???

Had this first added to another thread around last week's sync issues but fits better here.

@ KeromarTheFirst : K do you get a message that your collection has been retrieved and refreshed? If not, it appears that you have turned off the messaging service (push notification) for the app. To turn it on you have to do the following: - Click on Settings - Click on Notifications - Scroll down until you see Catawiki - And check that "Message center" is turned on. As soon as you have enabled that, request your collection again.

Hello Marco, first of all thanks for the quick response.

But I had already read the posts above and checked the reporting. It was turned on, but the sync still doesn't work on the iPhone despite several sync attempts and reinstallations from Catawiki (after waiting at least 5 minutes after the sync attempt). At the moment I still don't see any comic in my collection although it worked perfectly on my other device - an iPad 3 - this morning.

This is just a suggestion but the app can't send a ping back to your server if the sync fails within 5 minutes, 10 minutes or something? That way you will at least know when a sync fails and you can investigate and improve the app :-) It would be even better if the server tries to send the data back and after x attempts we get a message in the app that sync has failed and any reason. Makes troubleshooting easier for you and may ease our user frustration a bit.

Thank you if you can fix this quickly. I live in Sweden but travel back to Belgium once a month and that's this weekend. I had hoped to finally be able to replenish my comic collection correctly - thanks to Catawiki.

Thanks in advance for your help!

Mvg,

Kurt

Problem Device: iPhone 5 with iOS 6.1 (10B143)
Catawiki app was last reinstalled several times today.

Hello,

I also have problems with synchronizing via the App. It does not work on my iPhone 4S (with IOS 6.1) and on my iPad 1 (with IOS 5.1.1). The messaging is on for both devices.

Can you help?

Kind regards,

Mariëlle

Problem has been resolved. Can you try again. I'm curious if it works well for you now.

@ Jel12; On the iPad, I see 2 offers with the daily offers (comics & amp; stamps / coins), but on the iPhone I only see 1 offer, namely that of the comics. Because I collect stamps, the offer of the stamps is more interesting for me, can I change anything here?

Good point. Unfortunately, that cannot be changed. I put on the wish list for the next version.

Since I installed iOS 6.1 on iPhone 4, the synchronization no longer works. only catawikin envelopes are put in the collection and search list. these can be seen under the comics as well as under the stamps. of the 18000 + pictures are still there but 2088 left. the data about CDs, books, DVDs, etc. have also disappeared. only the coin collection is (apparently) in tact. delete app and reseat, nothing helps. does anyone know a solution.

At the moment everything works fine for me, both on my iPhone 5 (iOS 6.1) and on my iPad (iOS 6.1).

Nick.

iOS 7 on an iPad 2 16 GB, Notification Center says the app is ready but I don't see my collection in the app.

iphone 5 with ios 7.04

ipad 4 with ios 7.04

Notifications are fully on in settings

I also get the message:

Synchronization request has been sent

Then message: Synchronization is ready

But on ipad and iphone the collection remains empty.

Is your App compatible with iOS 7.04?

@Zwaardvis: Today there was a malfunction downloading the collection to your app. Has just been resolved. Just try.

I am very curious, because it was annoying to get that error message every time.

And when will there be a major update for the app? You can replace that Simulate PNS button with a button that says Synchronize Now, because it will.

For a few weeks now, things that I have added to my collection are not shown in the app after synchronization. Incidentally, it does not apply to all things that I have added. One is shown, the other is not.

I know more people are bothered by this. Is something going to be done about this?

Iphone 5S iOs 7.0.5

Is there a chance that something will be done about this? You must namely I can trust that your collection is up-to-date ....

Before Catawiki I sometimes came home with an extra double.

Now I walk with Catawiki again same risk.

@Jottum: Is there a chance that something will be done about this?

We're going to take a look at it. Do you have an example of an item that is not visible in the app but on the site?

Hoi Marco,

4395171, 4444577 en 4444673 zijn wel zichtbaar in Catawiki, maar niet de app.

Groet,

Wim

Hi Marco,

4395171 , 4444577 and 4444673 are visible in Catawiki, but not the app.

Greeting,

Wim

Marco,

Already known something and will there be a solution?

Regards,

Wim

Marco,

In two weeks to the Collectors Fair with an app that cannot be trusted. Will there be a solution?

Greetings,

Wim

@Wim: It was a nice puzzle, but we found out why these 3 items were not visible in the app. Can you see if it works well for now?

What I have a problem with is that only 2 scans are visible

That is nice if the deviation is in the cover lp etc but as soon as it is in the label, you have to click through on Catawiki and then you can only really view the item

I already mentioned this last week

Y so having a look at your collection does not work so scan 3 is missing

Yes, I have problems with this too. Details and attachments are now often not clear. In addition, something is not going well with the (synchronization of) the stories in Comics.