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  • 29 messages
  • September 12, 2016 13:44
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September 12, 2016 13:44

It works again now, thanks.

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  • 3 messages
  • September 13, 2016 14:14
September 13, 2016 14:14

Good day,

I would like to update my collection but I keep getting the message that the sync request is pending.

Can you tell me what this is the reason.

Thanks in advance

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  • Catalogue manager
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  • September 13, 2016 14:55
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September 13, 2016 14:55

A disruption on June 19 is the cause. Some scraps of that are still roaming around. Try again ...

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  • September 14, 2016 00:35
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September 14, 2016 00:35

It was not possible, because the programmer in question is on vacation. So unfortunately we have to be patient for another two weeks. Bad news is also news, unfortunately.

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  • 3 messages
  • September 14, 2016 08:07
September 14, 2016 08:07

Thanks works again.

Still one more question, could the app also sort by number in the series as well as by title?

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  • September 15, 2016 15:21
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September 15, 2016 15:21

For some time now I have once again used the beautiful collection app and started browsing through my collection on my iPad mini. I noticed that not all text of a note is shown, only the first two lines. I can't scroll in it either. In that box. That is a shame, because here I enter additional details that do not fit in a Catalog field.

Can that also be fixed? Thanks in advance.

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  • September 15, 2016 23:46
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September 15, 2016 23:46

I didn't know that. Will test it soon.

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  • 1 message
  • October 05, 2016 22:27
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October 05, 2016 22:27

Hello, I would like to update my collection but for over a week I keep getting the message "sync request pending".

Did something hang?

best regards

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  • October 05, 2016 22:37
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October 05, 2016 22:37

Due to an outage, we got stuck on June 17th.

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  • 38 messages
  • October 07, 2016 08:13
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October 07, 2016 08:13

Best,

I now have 3 Catawiki apps due to an update of my Iphone SE:

-Catawiki: collectors app, dark blue with a smaller one 'C'.
-Catawiki: auction app, lighter blue with a larger 'C'
-CW collect: collectors app

Which of the 2 collectors apps is the oldest and so can I delete?

Thank you

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  • October 07, 2016 08:48
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October 07, 2016 08:48

CW-collect is the good collectors app

The Catawiki collectors app is no longer supported and / or modified

The other App with that C is the auction app

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  • 38 messages
  • October 07, 2016 15:41
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October 07, 2016 15:41

I have been trying to synchronize the cw collector app for the first time on my new iphone SE for several hours, but the synchronization does not go beyond the request, the startup itself does not start. Can you take a look at this please?

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  • October 10, 2016 15:11
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October 10, 2016 15:11

Hello Arco,

After I entered 2 model railway objects, I did a synchronization on my Android mobile. The synchronization action went fine; the 2 objects are in it, but the 2 items entered under Catalog Data are not the 1st and 2nd photo from Catawiki but a link to a website:

at CW nr 6376491 is that

https://assets.catawiki.nl/assets/ 2016/10/9/4/7/2 / thumb1-472a4afc-8e21-11e6-955c-dc84543458ea.jpg

At CW nr 6376449 is something similar.

One day later I synchronized again, but that didn't solve the problem.

Please find a solution.

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October 10, 2016 16:01

Your message immediately forwarded to a tech ...

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  • October 11, 2016 15:07
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October 11, 2016 15:07

Would you like to check it again?

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  • October 11, 2016 15:24
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October 11, 2016 15:24

@jasonfly

Is it working now? Nothing crazy to see here ...

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  • October 11, 2016 15:49
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October 11, 2016 15:49

Just synced again: unfortunately the same result for both items.

Yesterday also synced on a tablet; that gave the same result with the web links.

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  • October 11, 2016 16:15
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October 11, 2016 16:15

Another addition: I also included 2 existing CW items in my collection on 10-10 at the same time: 1 of them (3217103) correctly showed both photos; the other (4031613) gave the same incorrect image, a link to a website.

Apparently it has nothing to do with the insertion of objects.

Also on a tablet were the same 3 wrong and 1 right. So it also seems independent of the device.

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  • October 11, 2016 16:54
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October 11, 2016 16:54

Would you like to take a screenshot showing that web link?

Please send an email to arco [at] catawiki.nl

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  • October 14, 2016 17:07
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October 14, 2016 17:07

I have the same problem as Pecten.

Morea 5 placed in my search list, and in the app on my samsung phone it does show a thumbnail. But if you click on that you will get the assets link.

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  • October 14, 2016 17:16
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October 14, 2016 17:16

I asked the developer to fix it.

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  • October 14, 2016 17:55
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October 14, 2016 17:55

I also retrieved an inserted object that had the error from my collection and then synced it (object was indeed gone). Then taken back into collection and synchronized; the result remained the same, so with the asset link.

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  • October 14, 2016 20:17
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October 14, 2016 20:17

If it is resolved, I will report it here. Have an appointment about this on Monday.

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  • October 18, 2016 11:50
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October 18, 2016 11:50

The error has been found and fixed. Version 2.3 of the app is offered today at the Google Play Store. Thanks to everyone for the reports.

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  • October 26, 2016 12:02
October 26, 2016 12:02

Even with version 2.3, I still get a message that my sync request is pending.

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