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  • 1,552 messages
  • May 16, 2015 12:01
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May 16, 2015 12:01

[removed by moderator. Please do not post any info about Catawiki staff.]

???????????????? ??????????????????????????????????????????????

If someone has a certain position and it is not listed anywhere on Catawiki, why is it forbidden to post it here. Does Catawiki now also have a professional confidentiality ??? Because there was nothing private about my message

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  • Catalogue manager
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  • May 16, 2015 12:13
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May 16, 2015 12:13

All communication with Catawiki must go through the Customer Service on info at catawiki.nl or via the so-called funnel with the FAQs on the site.

This is the only way to register, handle and monitor communication. And can also be found later. For this reason, we do not want to see the personal e-mail addresses of Catawiki employees published.

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  • 124 messages
  • May 16, 2015 12:19
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May 16, 2015 12:19

Wrongly received negative feedback is always gnawing at you and whether your problem is solved by Catawiki should have nothing to do with your number of messages, commitment or whatever. The assessment for a case must be done objectively, regardless of whether you have thousands of positive or only 1 assessment. That after e.g. 1 year no longer counts for the percentage seems fine to me, but in my opinion the assessment must remain in the file so that the justified negative feedback can still be read after years.

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  • 1,552 messages
  • May 16, 2015 14:16
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May 16, 2015 14:16

Sorry Argo, don't agree because her profession is

Inside sales executive

Professional profile inside sales executive

Inside sales is the practice of selling via the internet or telephone (as an employee you stay “inside”). The term does not refer to telemarketing, where a product is sold to a (relatively) stranger once, but to building and maintaining regular customer contacts, handling the sale and all the tasks involved (mediating, researching the customer , and so on). This often, but not necessarily, concerns medium to large companies. Individuals are often left to salespeople, who usually do not work via the Internet or telephone.

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  • Catalogue manager
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  • May 16, 2015 14:53
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May 16, 2015 14:53

You will have to do with my answer.

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  • 1,552 messages
  • May 16, 2015 15:10
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May 16, 2015 15:10

Yes, we know that from you, but it is not a solution to the problem, because there are also auction providers who have the same problem.

It certainly is not customer friendly, but will ask her herself

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  • Catalogue manager
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  • May 16, 2015 15:32
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May 16, 2015 15:32

On the other hand, it is very customer-friendly. If you venture off the beaten track, I will no longer help you in some cases.

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