LastDodo site & app/shop unpaid orders48 messages

because that is an opite in case of a cancellation by the seller

@Arco

How does Catawiki know that orderers do not respond, for example?

A seller can change the status of an order to "Canceled" where Among other things, the following reason can be checked L

'' Buyer no longer responds to e-mails. (Item (s) are automatically placed back in your shop) ''

This was the idea suggested by Rene on 20-10-2010 in the forum topic Feedback system-live! and canceled orders due to Non-responding buyers must be able to be removed from the database in some way?

Greetings

Trigopolis

You can see that I am not using my shop. (;-)

@Arco

Je kan wel zien dat ik mijn shop niet gebruik. (;-)

LOL :-)

Maar hopelijk ziet Catawiki in dat dit mogelijk een probleem vormt om eens serieus naar te kijken. Als individuele gebruiker heb ik geen enkel inzicht in het totale aantal loze bestellingen.

Lordernie heeft al een lijstje van 40 namen van niet reagerende bestellers verzameld en ikzelf heb 2 bestellers over wie ik mijn bedenkingen heb.

Misschien een goed begin om een paar mogelijke "rotte appeltjes" uit Catawiki te weren.

Groetjes,

Trigopolis  

 

@Arco

You can see that I don't use my shop. (;-)

LOL :-)

But hopefully Catawiki will see that this might be a problem to take a serious look at. As an individual user, I have no insight into the total number of empty orders.

Lordernie has already collected a list of 40 names of unresponsive orderers and I myself have 2 orderers about whom I have reservations.

Perhaps a good start to keep a few possible "bad apples" out of Catawiki.

Greetings,

Trigopolis

Trigo, I do not think that you will include rates for Mexico and the USA with your items.

I can understand from a Mexican if he buys an item of 4 € and 8 € postage is added , that he no longer wants to buy, but he should be polite enough to respond & gt ;.

But I understand the least of the French. I use the French postal rates, because my brother goes to the mail every week in France (he sells postcards through the competition-i lol)

Among the 6 non-beneluxers it was 1 Mexican , 2 Usa and 3 Britons

@Lordernie.

You are right, but our non-responding orderers were simply Dutch and the items ordered stated the exact postage or shipping method (parcel post). The height of the shipping costs will therefore not have been the reason for not responding anymore.

So far only 1x sold something outside the EU (Switzerland) and we do not expect to do that again soon. given our offer. If shipping costs are high for a combined order or are not stated in our shipping info, we will always contact the orderer about the postage costs before we continue processing the order.

Incidentally, thank you very much for thinking along . Much appreciated!

In December had a mother who ordered books for her children's holidays.

After 14 days of no response, I sent her the invoice again.

Her response was that I responded so late and she had already bought the books elsewhere, because she claimed never to have received the first invoice. (Little lie or program error at Catawiki)

But most of those who don't respond are:

Ordered by:

someone who is not yet a user on Catawiki

A seller can change the status of an order to "Canceled" for which the following reason can be ticked, among other things: L

'' Buyer no longer responds to emails. (Item (s) are automatically placed back in your shop) ''

This was Rene's idea on 20-10-2010 in the forum topic Feedback system-live! and canceled orders due to non-responding buyers must be able to be removed from the database in some way?

Greetings

Trigopolis

Could it be that it is not used because as a seller you can use that button at any time, even if there has been mail contact.

And then I get poor with me collection just deleted :(

@lordernie

Maar de meeste die niet reageren zijn :

Besteld door:

iemand die nog geen gebruiker is op Catawiki

Bedankt voor de tip. Zelf hebben we enkele bestellingen van niet Catawiki gebruikers probleemloos afgehandeld. Wat bij onze loze bestellingen opvalt is dat er geen telefoonnummer werd opgegeven.

@fazerco

Zou het misschien komen dat het niet gebruikt word omdat je als verkoper die knop ten alle tijde kan gebruiken, zelfs als er mail contact geweest is.

Zou kunnen, maar dat is een vraag waar alleen Catawiki zelf een antwoord op kan geven. Voor zover Arco  weet is Rene's idee uit 2010 om meldingen van annuleringen wegens niet reagerende kopers te vergelijken waarschijnlijk nooit geëffectueerd omdat voor Catawiki de kosten van programmering niet opwegen tegen de last.

@fazerco

En dan word arme ik met me verzameling zomaar verwijderd :(

Bij het idee van Rene wordt gesproken over kopers die HERHAALDELIJK niet reageren. Het lijkt ons dat iemand niet zomaar van Catawiki verwijderd als een verkoper ten onrechte de annuleringsreden niet reageren gebruikt heeft. Het gaat er om te achterhalen wat de historie van geannuleerde bestellingen van een koper is. 

@lordernie

But most that don't respond are:

Ordered by:

someone who is not yet a user on Catawiki

Thanks for the tip. We ourselves have handled a few orders from non Catawiki users without any problems. What is striking about our empty orders is that no telephone number was provided.

@fazerco

Could it be that it is not used because as a seller you can use that button at all times, even if there has been email contact.

Could be, but that is a question that only Catawiki can answer. As far as Arco knows , Rene's 2010 idea to compare reports of cancellations due to unresponsive buyers probably never materialized because for Catawiki the cost of programming does not outweigh the burden.

@fazerco

And then poor me and my collection will just be deleted :(

Rene's idea talks about buyers REPEATEDLY not responding. It seems to us that someone is not simply removed from Catawiki if a seller has wrongly used the cancellation reason not responding. It is about finding out the history of canceled orders from a buyer.

Rene's idea talks about buyers who REPEATEDLY not respond. So it seems to me that someone is not just removed from Catawiki even if a seller would wrongly use the cancellation reason for not responding. The point is to find out the history of a buyer's canceled orders.

It will happen to you!

But you see this discussion every year (several times?). Result of this discussion will also be the same.

@fazerco

But you see this discussion every year (several times?). The result of this discussion will also be the same.

We believe in the power of repeating. If more people, but also Catawiki itself, realize that false orders may be placed intentionally and this really becomes a problem, then something will have to be done about it. In any case, we keep an eye on empty buyers ourselves (and apparently other sellers too).

By paying attention to this on the forum, we hope that those jokers now also know that they are increasingly in the picture and that at some point they will no longer be able to place fake orders without consequences.

If the topic keeps coming up every year, that's all the better ... that's how it stays in the spotlight. But as indicated earlier, it is up to Catawiki to take a serious look at this.

It is great that there are still people who believe in ........

@fazerco

It is nice that there are still people with faith in ........

We read here love the travel adventures of that funny old nobleman Don Quixote de la Mancha :-). No progress without idealism.

It is great that there are still people who believe in ........

Yeah, just a pity the administrators believe so little {lol}

won't spit bile

Since when do administrators have something to say about shops?

Management only checks it is correctly placed in the catalog!

If management would also add the shops.

It costs them another 90 minutes in an hour to contribute to their interests.

Sedert verleden jaar ben ik een lijstje aan het bijhouden van mensen die niet reageren.

Er staan nu al 40 namen op waarvan 16 belgen, 11 nederlanders, 7 fransen en 6 anderen

% gewijs zijn de niet beneluxers het gevaarlijks, waarschijnlijk wegens hoge portkosten, met op kop de Fransen :-(

al een jaar lang? of meer?

En het is natuurlijk onbehoorlijk daar zijn we het allemaal denk ik mee eens.

maar ik neem aan dat je ook zo zelfde lijstje hebt van betalende klanten.

hoe ligt dan die vehouding?

Elke winkel heeft last van (zeg maar gewoon: gestolen goederen) maar daar kan je de verhuurder van het pand toch niet op aanspreken, of zie ik dat verkeerd?

 

 

Since last year I've been keeping a list of people who don't respond.

There are already 40 names on it, of which 16 Belgians, 11 Dutch, 7 French and 6 others

% wise, the non beneluxers are the most dangerous, probably because of high postage costs, with the French at the top :-(

for a year already? or more?

And of course it's indecent, I think we all agree.

but I assume you also have the same list of paying customers.

how is the relationship then?

Every store suffers from (just say: stolen goods) but you can't hold the lessor of the building to account for that, or am I seeing that wrong?

The ratio is about 10% non-paying, which is still quite high

That is indeed high, maybe someone can tell you more about it.

It is of course a bit easier via the internet than in a shop.

this came about in 2011 en 12

http://www.nsz.be/nl/nieuws/juridisch/winkeldieven-stelen-minder-maar-wel-ender-products/

It is not 10% of the orders, as I have customers who have already ordered several times and also pay well.

So it is 10% of the buyers

customers order but not pay, this latter, like the other 2, also has the irritation but the only one not a financial loss.

It is a fact, a reality, in fact, it is just part of the deal, it is an unavoidable fact in the internet trade, not only here but also on the marketplace and other competitors, in America, Japan and Brazil in short, a worldwide all-encompassing fact of internet trade. where physical stores are confronted with.

And name my 1 internet platform in the world where jan and all men can sell something and jan and all men can buy something that has a lower percentage of buyers who suddenly no longer respond when the bill is sent d? ....... Isn't there

@Sindbad-de-Zeeman

Since we have restarted this (apparently recurring) topic about unresponsive orderers, we would like to respond to your contribution.

Trade is indeed not always a scent of rose and moonlight and non-paying buyers can be found on all sites. The point is that empty orders from these jokers should be, and can, be avoided as much as possible and keep them out of Catawiki.

We have expressed suspicion that items were ordered from our shop in order to increase the potential yield from auction lots of the same items by eliminating competition from our shop or that people wanted to purchase the items at the lowest price (via our shop or the auction) or selling.

If this trick is used intentionally by certain people, it can certainly be called unfair and very annoying behavior. We are not naive and are aware that this type of behavior will always be there, but we don't have to worry about it.

Repeated unresponsive orderers are very disturbing and some may do so with malicious intent to gain from it yourself. Some make the comparison with theft and it actually is, but in a different, more furtive form. Catawiki has the means to single out these repeat unresponsive buyers and to exclude them from Catawiki.

Eradicating this behavior completely will not work, but if the chance that one can run into the lamp increases, with As a result, people might think twice about placing empty orders for their own gain.

We don't get any further with just sitting back and accepting empty orders as fact. If Catawiki can do something about it, it will only benefit us all, including you.

@ Trigopolis,

We have expressed our suspicion that items from our shop have been ordered to increase the potential revenue from auction lots of the same items by removing competition from our shop or people wanted to buy or sell the items at the lowest price (via our shop or the auction).

Okay, that is indeed a different matter, especially if you can link the fake buyer to the auction provider it is morally reprehensible, but if the person concerned is a good customer of the auction, what choice does CW make? ($$$)

@Sindbad-de-Zeeman

You now indeed understand the essence of our story.

But the fake buyer does not necessarily have to be the auction provider. It can also be a knowledge of this or an interested person who wants to purchase items at the lowest price (auction or shop) or another shop owner who wants to outplay the competition.

An auction provider or shop owner will be smart not to order something with your own auction or shop username. One can have multiple accounts / usernames or just let someone else order something away.

A link to a true culprit will be difficult to establish and difficult to prove. That is why we can only express our suspicion of intent.

The only thing that helps is to pick out the usernames with which fake orders are repeatedly placed and to keep them from Catawiki. This way, at least a few rotten spots can be removed from the Catawiki apple, so to speak. If it is known that fake orders are being monitored, we believe that this would certainly have a preventive effect.