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Morits
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December 10, 2020 17:52

I have tried to add item 3804789 to my shop from the catalog a number of times, but there is no action. Automatically go back to the homepage (also wrong) but the album is not in my shop

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December 10, 2020 17:58

I have tried to add item 3804789 to my shop from the catalog a number of times, but there is no action. Automatically go back to the homepage (also wrong) but the album is not in my shop


Just tested, but I was fine with that item.

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Morits
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  • December 10, 2020 18:00
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December 10, 2020 18:00

also with other items it is not ... from the catalog then, but from my collection. Earlier in the afternoon it went well. Could it be because of the update?

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  • December 10, 2020 18:13
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December 10, 2020 18:13

My test was from the catalog.
Strangely, are there more people who have encountered such a problem posting an item to your shop?

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Morits
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December 10, 2020 18:18

Tammo

Do you also jump back to the homepage after adding to the shop?

Can't add any more item to my collection, help

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Morits
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  • December 10, 2020 18:36
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December 10, 2020 18:36

I can add with the iPad, but I never work with that. On the pc I just work with Windows and until this afternoon everything went fine there

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December 10, 2020 18:42

I can add with the iPad, but I never work with that. On the pc I just work with Windows and until this afternoon everything went fine there


I have passed on this problem.

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December 10, 2020 18:50

Do you also jump back to the homepage after adding to the shop?


No, I will jump back to the gallery page where the item was that I put in my shop. I immediately saw that the shopping cart has a green circular background, as a sign that it is in my shop

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Morits
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December 10, 2020 18:56

This only happens to me if I add to the shop from the collection. So is it all related to my Windows?

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December 10, 2020 19:01

I don't know, I run on Win-10 and Firefox myself.

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December 10, 2020 19:25

Yesterday evening I also had repeatedly that after placing an item (stamp) in my shop, I did not return to the gallery page where I came from, but was redirected to the 'home page' of the country in question. In other words: I got to see all items of country x again, without the previous filtering by year or theme (or other).

Wasn't like this every time, I guess about 1 time in 4 it went wrong. Couldn't try today.

I am running on Windows 10, Chrome.

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December 10, 2020 19:40

No idea if others have that too, but I am never logged in permanently these days. When I am browsing, I sometimes see that I am just logged out (top right of my icon). And if I happen to want to do something, I will be thrown to the main page.

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December 10, 2020 22:28

@fazerco

Everyone was bothered by this before the new galleries were opened to every visitor / user. Do you still suffer from being logged out sometimes?

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December 10, 2020 22:33

Yesterday evening I also had repeatedly that after placing an item (stamp) in my shop, I did not return to the gallery page where I came from, but was redirected to the 'home page' of the country in question. In other words: I got to see all items of country x again, without the previous filtering by year or theme (or other).

Wasn't like this every time, I guess about 1 time in 4 it went wrong. Couldn't try today.


Are you currently experiencing problems with that?

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Morits
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  • December 10, 2020 22:46
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December 10, 2020 22:46

I see all the time that my avatar has disappeared in the top right corner ...

edit

on my PC with windows

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December 10, 2020 22:47
A bit off-topic, but when it comes to being logged out there are 2 situations: 1) since the beginning your avatar suddenly changed to orange, I don't know exactly what is technically behind it but I have always heard that this is the result of old and new version mixed together (yes?) and that this will be fine later 2) on mobile with option "stay logged in" and only since a few weeks: as long as you continue working everything ok, if you do nothing for a while or close your browser with LD still open and later you open your browser again then you have to click back on your avatar and you come to the home (@fazerco, or also during work?) (certainly seen today, or should we test again with the new gallery?)
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December 10, 2020 22:58

Are you still experiencing problems with that at the moment?

@Tammo, actually tonight too, yeah. Sometimes the situation is as described above, usually it goes well and I end up back on the gallery page from where I came.

(No items added to my collection tonight, so I can't compare.)

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  • December 11, 2020 09:24
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December 11, 2020 09:24

@Tammo,

I came online today and I was logged out again. But it is not completely logged out, because when I click on register I am immediately logged in. So I don't get to see the login screen.

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  • December 11, 2020 09:52
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December 11, 2020 09:52

The identified issues has the developers' attention.

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  • December 11, 2020 13:23
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December 11, 2020 13:23

I see all the time that my avatar has disappeared in the top right corner ...

edit

on my PC with windows

Also applies to the MAC :)

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December 12, 2020 09:57

Apparently not being logged in (not having your own avatar visible for now) has been resolved.

Please keep an eye on whether this still happens somewhere.

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December 13, 2020 11:17
I think it is fixed in the catalog. (situation 2) Things have been going wrong on the forum from the start in July. (situation 1, but those are old pages) I keep following up.
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