Go to page
25of 27
  • 38 messages
  • July 27, 2020 15:39
100
added
25
prices
25
posts
July 27, 2020 15:39

Adding a stack of comics to my collection suddenly encountered a problem.

When I click on the 'add' button, the item is not added to my collection but a next page opens with the message "Search - Please enter a search term of at least two characters".

It does not matter whether optional fields such as Purchase Date are filled in or not. The browser also makes no difference. Can this be checked please? I can no longer add any item to my collection.

Message has been translated from Dutch
Show original message
  • Catalogue manager
  • 8,580 messages
  • July 27, 2020 16:02
10K
added
1K
prices
50
info pages
250K
reviews
5K
posts
July 27, 2020 16:02

Bug is known, but he'll put them in your collection as far as I know.

Message has been translated from Dutch
Show original message
  • 38 messages
  • July 27, 2020 19:43
100
added
25
prices
25
posts
July 27, 2020 19:43

Bug is known, but he'll put them in your collection as far as I know.

Ah, that's right. Thanks for passing that on.

Another bug is that my avatar changes to a default avatar on some pages (sometimes temporary, sometimes not).

Message has been translated from Dutch
Show original message
  • Catalogue manager
  • 8,580 messages
  • July 27, 2020 19:45
10K
added
1K
prices
50
info pages
250K
reviews
5K
posts
July 27, 2020 19:45

Yes, goes wrong in galleries. Also known.

Message has been translated from Dutch
Show original message
  • 5 messages
  • August 02, 2020 18:27
5K
added
2.5K
prices
August 02, 2020 18:27

I have had a week now that I get the message when adding a new item:

One or more images could not be saved. Check if the format is correct.

The format is jpg and the images are not too large. I've already refreshed, logged out and back in and cleared browser history. Nothing helps. I work on a Mac with a browser Safari.

Message has been translated from Dutch
Show original message
  • Catalogue manager
  • 8,580 messages
  • August 02, 2020 18:42
10K
added
1K
prices
50
info pages
250K
reviews
5K
posts
August 02, 2020 18:42

You are the only one so far. Have you ever cleared your cache?

Message has been translated from Dutch
Show original message
  • 5 messages
  • August 02, 2020 19:35
5K
added
2.5K
prices
August 02, 2020 19:35

Cache just cleared (should also be cleared when clearing browser history), but unfortunately - still same error.

Message has been translated from Dutch
Show original message
  • 630 messages
  • August 03, 2020 10:37
500
added
25
prices
500
posts
August 03, 2020 10:37

It may be a problem with the jpg itself (one is not always the same as the other) .. or a bit fell over ..
Open it in win eg with the Photos (or similar for Mac), and then save it again with extension .jpg
And just maybe with mobile photos (datatype mismatch).

Maybe this info is of use to you?

Message has been translated from Dutch
Show original message
  • Catalogue manager
  • 8,580 messages
  • August 03, 2020 11:16
10K
added
1K
prices
50
info pages
250K
reviews
5K
posts
August 03, 2020 11:16

@sleuth

I don't understand anything about this!

Message has been translated from Dutch
Show original message
  • 5 messages
  • August 05, 2020 18:39
5K
added
2.5K
prices
August 05, 2020 18:39

Photos edited and saved again. Also does not work. I'll give up and see if the site wants to cooperate again in a month or so.

Message has been translated from Dutch
Show original message
  • Catalogue manager
  • 5,350 messages
  • August 05, 2020 22:18
1K
added
100K
prices
25
info pages
500K
reviews
5K
posts
August 05, 2020 22:18

@Sleuth

Understandably, you're a little frustrated, but apparently other users don't have the problems you're having with the images. Isn't there an expert in your area who can check if your editing program is doing something wrong somewhere?

Your usual input / changes are always of a very high level and I (we) would miss that very much.

Message has been translated from Dutch
Show original message
  • 630 messages
  • August 06, 2020 10:15
500
added
25
prices
500
posts
August 06, 2020 10:15

@ Sleuth, could I help with that? Then I will send you a private message.

Message has been translated from Dutch
Show original message
  • 5 messages
  • August 07, 2020 19:01
5K
added
2.5K
prices
August 07, 2020 19:01

The problem was solved by considerably reducing the size of the files in Acrobat Pro (although they were already much less than the max 5 MB). Many thanks to Leike-w!

Message has been translated from Dutch
Show original message
  • Catalogue manager
  • 8,580 messages
  • August 07, 2020 19:40
10K
added
1K
prices
50
info pages
250K
reviews
5K
posts
August 07, 2020 19:40

Would you like to report how big they were originally, as this is not okay.

Message has been translated from Dutch
Show original message
  • 630 messages
  • August 07, 2020 21:11
500
added
25
prices
500
posts
August 07, 2020 21:11

I think I should respond best with no objection (tested).
The images are approximately 1.8Mb and 1.2Mb (so within the standard).
However, I will describe them as HR images for the sake of convenience.
resolution 560 dpi at a pixel size of 6600 (3600x6600 = 23,760,000) pixels.

ex. : Image 1 (1.8MB = 5229x6934pix 560dpi)

Well, I'm assuming for a moment that LD (ruby) uses a magick form, but I'm afraid
dat (I also tested them myself with upload, and also that error format message),
this heap of data that magick then has to process exceeds execution time / memory limits.

More technique: baseline jpg but behaves progressively ... (it builds up through pixel data over time); not fast.

Have given advice for next time to use max 4000 pixel format.
(less is certainly possible). So in short (programmers know better than I do (I'm guessing),
the images themselves are good, but too 'heavy' for LD.

Message has been translated from Dutch
Show original message
  • Catalogue manager
  • 8,580 messages
  • August 07, 2020 21:25
10K
added
1K
prices
50
info pages
250K
reviews
5K
posts
August 07, 2020 21:25

Thank you for your explanation. Passed to the devs.

Message has been translated from Dutch
Show original message
  • 4,320 messages
  • August 07, 2020 21:28
500
added
250
prices
25
info pages
2.5K
posts
August 07, 2020 21:28

The problem was solved by significantly reducing the size of the files in Acrobat Pro

I don't understand that technical explanation, but Acrobat is a program for PDFs, why would you use that to resize a jpeg?

Message has been translated from Dutch
Show original message
  • 630 messages
  • August 07, 2020 21:49
500
added
25
prices
500
posts
August 07, 2020 21:49

@ bookstore & gt; extract from digital (pdf) file. (but can also work with images, eg extract and save is a function)
A PDF is just a container, everything in it can be taken out again.

Technical explanation: do you still know those bibles of about 5 cm, but thick .. how did they get it in .... ;-) and so here the opposite way I put a state bible in the display box (without too much data loss )

Message has been translated from Dutch
Show original message
  • 4,320 messages
  • August 07, 2020 21:57
500
added
250
prices
25
info pages
2.5K
posts
August 07, 2020 21:57

But PDF is not an accepted file format here (for upload), so that seems more cumbersome than necessary. Also not important.

I hope an image editing function will soon be built in (as was already possible with the Catawiki auctions), so that you can rotate, swap, etc. on the site. But that is another point ;-)

Message has been translated from Dutch
Show original message
  • 630 messages
  • August 07, 2020 22:02
500
added
25
prices
500
posts
August 07, 2020 22:02

No.

Message has been translated from Dutch
Show original message
  • Catalogue manager
  • 8,580 messages
  • August 07, 2020 22:28
10K
added
1K
prices
50
info pages
250K
reviews
5K
posts
August 07, 2020 22:28

I hope an image editing function will be built in soon (as was already possible with the Catawiki auctions) so that you can rotate them on the site

Was on the wish list, but is not really necessary anymore, the new site does that itself ...

Message has been translated from Dutch
Show original message
  • 4,320 messages
  • August 07, 2020 23:17
500
added
250
prices
25
info pages
2.5K
posts
August 07, 2020 23:17

Only books, or does he recognize the top of a coin?

Message has been translated from Dutch
Show original message
  • Catalogue manager
  • 8,580 messages
  • August 07, 2020 23:37
10K
added
1K
prices
50
info pages
250K
reviews
5K
posts
August 07, 2020 23:37

No idea, I'm still gaining knowledge about it. Personally, I don't like too much thinking systems. And I don't want image 2 of the reverse prints to be messed up either.

I've already seen it work at Books, Comics, Stamps, Teabags ...

Message has been translated from Dutch
Show original message
  • 4 messages
  • August 08, 2020 09:43
25
added
August 08, 2020 09:43

When adding to the search list I sometimes get the message "Please enter a search term of at least two characters"

Sometimes nothing happens and sometimes I go to add to search to my search list.
but under no circumstances will the article be added to my wish list.

I was also unable to add to collection or shop yet.

Message has been translated from Dutch
Show original message
  • 4 messages
  • August 08, 2020 09:46
25
added
August 08, 2020 09:46

Hmm excuse, I just saw 5x Zusje - Hoochbegaaft in my search list, it is only under books instead of comics.

Message has been translated from Dutch
Show original message
Go to page
25of 27