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  • 613 messages
  • March 26, 2018 17:45
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March 26, 2018 17:45

When clicking on ordered, I do not arrive at the order to send the invoice, but it jumps to the homepage. This is also the case when I click on invoice sent (1 created this morning, creating an invoice was still possible then).

Kind regards

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  • Catalogue manager
  • 8,580 messages
  • March 26, 2018 17:57
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March 26, 2018 17:57

Are you logged in correctly?

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  • 613 messages
  • March 26, 2018 17:59
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March 26, 2018 17:59

yes I have already logged out once and logged in again on the laptop. The same thing happens on the phone

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  • Catalogue manager
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  • March 26, 2018 18:01
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March 26, 2018 18:01

Are you logged in on both with the checkmark 'stay logged in' on?

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  • 613 messages
  • March 26, 2018 18:03
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March 26, 2018 18:03

indeed, is there a separate login for the catalog profile now?

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  • Catalogue manager
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  • March 26, 2018 18:05
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March 26, 2018 18:05

No, nothing has been and will be changed in that area. Am afraid there is a store. Will we watch tomorrow morning ... Please report if it happens to work again tonight.

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  • 76 messages
  • March 26, 2018 18:07
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March 26, 2018 18:07

I am experiencing the same problem

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  • 613 messages
  • March 26, 2018 18:08
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March 26, 2018 18:08

Okay, yes I will.

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  • 343 messages
  • March 26, 2018 18:22
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March 26, 2018 18:22

I also cannot accept my order received in my shop.

Not from my shop, nor with the link in the e-mail.

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  • 39 messages
  • March 26, 2018 18:52
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March 26, 2018 18:52

Also I am experiencing the same problem, cannot open the purchase order.

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  • Catalogue administrator
  • 99 messages
  • March 26, 2018 18:56
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March 26, 2018 18:56

With me too

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  • 701 messages
  • March 26, 2018 19:02
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March 26, 2018 19:02

ditto

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  • 4 messages
  • March 26, 2018 19:12
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March 26, 2018 19:12

ditto

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  • 4 messages
  • March 26, 2018 19:17
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March 26, 2018 19:17
Ditto
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  • 21 messages
  • March 26, 2018 19:26
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March 26, 2018 19:26

Dito

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  • 11 messages
  • March 26, 2018 19:46
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March 26, 2018 19:46

I can no longer see the orders placed with me ....

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  • 12 messages
  • March 26, 2018 19:48
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March 26, 2018 19:48

In my opinion a software update has been done or a routing has been set incorrectly in the CMS. In any case, hard reference to the URL of the "collectors platform".

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  • 11 messages
  • March 26, 2018 19:51
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March 26, 2018 19:51

The already invoiced orders are also unreachable !!

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  • 11 messages
  • March 26, 2018 19:53
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March 26, 2018 19:53

And then finally THE PAID orders!

I can't put them on shipped.

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  • 5 messages
  • March 26, 2018 20:59
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March 26, 2018 20:59

me too

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  • Catalogue administrator
  • 752 messages
  • March 26, 2018 21:22
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March 26, 2018 21:22

ditto

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BLZ
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  • 27 messages
  • March 26, 2018 21:24
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March 26, 2018 21:24

ditto

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  • 52 messages
  • March 26, 2018 21:27
March 26, 2018 21:27

Orders are still not reachable and cannot process anything here. Hope this problem will be resolved tomorrow morning.

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  • 19 messages
  • March 26, 2018 21:37
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March 26, 2018 21:37

Same here, cannot request detail of orders, I will go to the home page of the collectors platform instead ...

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  • 3 messages
  • March 26, 2018 21:53
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March 26, 2018 21:53

yep, tricky

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