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  • 33 messages
  • September 05, 2017 18:55
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September 05, 2017 18:55

Hi,

I recently closed my shop temporarily because of my vacation.

When I opened it again, the comics suddenly appeared to have disappeared from my shop.

When I wanted to re-enter comics, it was listed on Catawik with prices.

When I clicked on my name, it just says there are 151 items in my shop.

But in my actual shop there are now 4 books in it?

I really don't understand,

Rob (Rijo Shop)

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  • Catalogue manager
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  • September 05, 2017 22:11
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September 05, 2017 22:11

You had already reported this to Customer Service. Will be resolved.

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  • 33 messages
  • September 06, 2017 06:01
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September 06, 2017 06:01

Hi,

Thank you!

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  • 84 messages
  • September 13, 2017 14:10
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September 13, 2017 14:10

I now have the same problem with my shop. The day before yesterday I opened it, but nothing is visible yet.

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  • 7 messages
  • September 17, 2017 10:40
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September 17, 2017 10:40

Hello, Same problem here.
The item says I'm selling it, but my shop page says I'm not selling anything.
Can this be resolved?
Thank you in advance Arco & amp; co
Ferdinand

ps: link: https://www.catawiki.be/shops/F-Ferre

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  • Catalogue manager
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  • September 17, 2017 12:34
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September 17, 2017 12:34

Will arrange it tomorrow ...

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  • 21 messages
  • October 28, 2017 14:23
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October 28, 2017 14:23

Hello,

The same problem, after closing my shop because of holiday, after opening only 10% of my shop will be visible on my shop page.

In the Catawiki catalog the items are listed as being for sale.

With Kind regards,

Roel (Gompie007)

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  • Catalogue manager
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  • October 28, 2017 15:26
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October 28, 2017 15:26

Will I arrange Monday. Do you happen to remember exactly when you closed your shop?

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  • 21 messages
  • October 28, 2017 16:24
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October 28, 2017 16:24

Hi Arco,

That must have been around July 20th .....

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  • October 31, 2017 12:05
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October 31, 2017 12:05

Fixed yesterday afternoon.

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  • 21 messages
  • October 31, 2017 12:09
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October 31, 2017 12:09

Thank you very much.

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  • 89 messages
  • November 08, 2017 22:29
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November 08, 2017 22:29

I have the same problem. Description like all previous ones. I also closed it temporarily around the beginning of July.

I see from the above responses that it can be resolved. Thank you in advance.

RickM

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  • Catalogue manager
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  • November 08, 2017 22:33
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November 08, 2017 22:33

Will be fine ...

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  • 89 messages
  • November 09, 2017 18:48
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November 09, 2017 18:48

Thanks, everything OK again ..

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  • 214 messages
  • January 18, 2019 17:45
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January 18, 2019 17:45

I closed my shop around December 29th and opened January 16th.

The items are offered for sale but not visible in the shop itself.

At closing I had about 16847 items in the shop, now only 58.

Any idea if this will be resolved by itself or is something else going on here.

Please hear it.

Thank you in advance, Albert.

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  • January 18, 2019 20:03
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January 18, 2019 20:03

This is normal during busy times. Each item must be added back to the marketplace search engine and indexed on all kinds of fields ...

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  • 214 messages
  • January 18, 2019 20:27
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January 18, 2019 20:27

Okay Thx Arco, I'll wait and see. Grt. Albert.

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  • 214 messages
  • January 21, 2019 10:50
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January 21, 2019 10:50

No improvement yet. I still w8. Unfortunately already 5 days. Gr. Albert.

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  • 1,193 messages
  • January 21, 2019 14:38
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January 21, 2019 14:38

see there are 190

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  • 214 messages
  • January 21, 2019 14:41
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January 21, 2019 14:41

That's right. This is a new entry that I checked and then saved.

The rest is not visible being more than 16000 items.

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Morits
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  • January 21, 2019 17:04
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January 21, 2019 17:04

Oops, I also have to close my shop for the time being due to a relocation. I hope I don't have a problem with reopening in due time ...

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  • January 21, 2019 18:56
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January 21, 2019 18:56

In the meantime he continues to walk nicely ...

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  • 214 messages
  • January 21, 2019 18:57
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January 21, 2019 18:57

I see it. Am happy with it. Thank you very much for the effort. Grt. Albert.

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  • 27 messages
  • February 24, 2019 16:00
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February 24, 2019 16:00

Approximately how much time should I allow after reopening my shop? I just opened this one, but would like to remove a few pieces as soon as possible as they are no longer for sale. I wouldn't want someone to place an order that I can't deliver ... Greetings "Book Fan Shop"

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  • Catalogue manager
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  • February 24, 2019 16:58
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February 24, 2019 16:58

Patience. See here .

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