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  • Catalogue administrator
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  • May 12, 2017 19:35
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May 12, 2017 19:35

I'm only going to an html auction page.

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  • Catalogue manager
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  • May 12, 2017 19:43
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May 12, 2017 19:43

I get everywhere, after several refreshes. We are apparently quite overloaded ...

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  • Catalogue administrator
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  • May 12, 2017 20:27
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May 12, 2017 20:27

I just heard on the news that there is a lot going on on the internet. Apparently CW will feel a bit of that.

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GOIH101
POWER
  • 191 messages
  • May 13, 2017 11:51
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May 13, 2017 11:51

All links on the collection page: "page not found"

the links on the store page are responsive.

Since half an hour ago, I don't use an app.

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  • 214 messages
  • May 13, 2017 12:05
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May 13, 2017 12:05

Can't access my collection anymore.

Will be forwarded to auction with the message below.

Unfortunately, we cannot find the page you are looking for. Please check the URL or visit one of the featured auctions below.

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  • 800 messages
  • May 13, 2017 12:33
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May 13, 2017 12:33

Exactly the same here, click on item in my collection I get the message page not found, check the url etc.

Edit: only in my collection.

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  • 25 messages
  • May 13, 2017 12:57
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May 13, 2017 12:57

With me too, sections unreachable.

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  • 25 messages
  • May 13, 2017 13:03
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May 13, 2017 13:03

I have already asked helpdesk for help. I get this message when I want to access my collection.

Page not found

Unfortunately, we cannot find the page you are looking for. Please check the URL or visit one of the featured auctions below.

is waiting for a response from the helpdesk. Will be fixed soon.

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Ted
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  • Moderator
  • 1,139 messages
  • May 13, 2017 13:03
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May 13, 2017 13:03

Same problems here too. Both in Safari and in Google Chrome

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  • Catalogue manager
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  • May 13, 2017 13:08
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May 13, 2017 13:08

Please do not call the helpdesk. It is only for the auctions.

More info will follow.

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  • Catalogue administrator
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  • May 13, 2017 13:26
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May 13, 2017 13:26

Ditto ditto

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  • Catalogue manager
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  • May 13, 2017 13:51
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May 13, 2017 13:51

The problem should be resolved. Was created by too great an attack on our capacity yesterday evening. We are going to solve this definitively in the short term with our own servers for everything that has to do with the catalog. The exhibition will remain open during the renovation, although I cannot guarantee that we will not notice it at all. If you want to be beautiful, you sometimes have to suffer. I will keep you informed.

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  • 25 messages
  • May 13, 2017 13:52
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May 13, 2017 13:52

it works again for me.

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  • 214 messages
  • May 13, 2017 13:53
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May 13, 2017 13:53

It's working again, thx.

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Ted
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  • May 13, 2017 13:54
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May 13, 2017 13:54

On this side it works again. Thanks for the quick resolution.

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  • Catalogue administrator
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  • May 13, 2017 16:19
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May 13, 2017 16:19

Ditto ditto

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  • Catalogue administrator
  • 324 messages
  • May 13, 2017 18:00
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May 13, 2017 18:00

I'm sorry but when I try to log in I still get the message that Catawiki is temporarily overloaded. At least in explorer. It works properly with Edge.

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  • Catalogue manager
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  • May 13, 2017 18:42
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May 13, 2017 18:42

I have IE11 and no problem logging out and logging in ...

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  • 800 messages
  • May 14, 2017 01:53
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May 14, 2017 01:53

Solved, thanks

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GOIH101
POWER
  • 191 messages
  • May 16, 2017 18:35
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May 16, 2017 18:35

The operation of the catalog pages is really shit now. Adding items to the collection does not expand and overview of providers of an item does not expand either. : /

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  • Catalogue manager
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  • May 16, 2017 18:44
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May 16, 2017 18:44

I am not bothered by anything.

Your browser memory may be "full" or upset. Please empty it ... Please hear from afterwards.

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  • 62 messages
  • May 17, 2017 20:27
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May 17, 2017 20:27

collectors platform is no longer usable in Chrome. page layout is no longer correct.

The same page can be loaded and used without problems under Microsoft's Edge browser.

Cleaning Chrome browser history does not help, I fear a careless test after adjustments.

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  • Catalogue manager
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  • May 17, 2017 20:41
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May 17, 2017 20:41

You should not clear your browser history, but your browser memory (cache).

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  • 62 messages
  • May 17, 2017 21:13
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May 17, 2017 21:13

Arco,

thanks, that's a world of difference indeed :)

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  • Catalogue administrator
  • 179 messages
  • June 21, 2017 22:10
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June 21, 2017 22:10

In my drop-down menu, the link to favorite auction lots has not been working properly for a few days. I get a message that the page is not available. if I refresh the page, the favorites will come. Even if I click on an 'old' favorite (now placed as a shortcut on my mobile phone) I can immediately and correctly return to 'my favorites'

https://veiling.catawiki.nl/veiling/favorites I have this problem in various desktop browsers, tablet and windows phone browser

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