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  • 12 messages
  • July 07, 2020 13:01
July 07, 2020 13:01

Dear moderator / developer,

Can you tell me when I can open a shop again?

I have a lot of model trains and comic books that I want to put online, I would like to plan :)

Thank you in advance!

Greetings, Mischa

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  • Catalogue manager
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  • July 07, 2020 13:11
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July 07, 2020 13:11

I suspect in a few weeks ...

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  • 1 message
  • July 18, 2020 11:38
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July 18, 2020 11:38

Dear,

I am new here and would like to open a shop to reduce my book stock.

how do I get started?

Thanks for your help.

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  • Catalogue manager
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  • July 18, 2020 11:41
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July 18, 2020 11:41

Hi,

You can do that in the next release. Just a little while longer. Keep an eye on the forum ...

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  • Catalogue administrator
  • 240 messages
  • July 31, 2020 10:54
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July 31, 2020 10:54

I just read that we can open a shop again? Good news on this hot day! I will be working this weekend.

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  • 12 messages
  • July 31, 2020 11:15
July 31, 2020 11:15

Yes, happy with it!
I will start right away, but I see that you can only have bank payments made?
Can we also set up iDeal soon? Would be nice! :)

Greetings, Mischa

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  • Catalogue manager
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  • July 31, 2020 11:17
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July 31, 2020 11:17

Bank and Paypal. iDeal is currently only possible for Pro shops (with a Chamber of Commerce number).

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  • Catalogue manager
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  • July 31, 2020 16:43
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July 31, 2020 16:43

By the way, I just saw that you are a Pro, so you will also see an iDeal choice in your shop settings?

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R-G-
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  • 32 messages
  • July 31, 2020 16:50
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July 31, 2020 16:50

Is it also possible to order items for FREE that exceed the limit of 75 € that was set at the time? Or do these rules remain the same.

fr. Greeting

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  • 12 messages
  • July 31, 2020 17:00
July 31, 2020 17:00

Hi Arco,

I am already working with your provider, hopefully it will work today.

Greetings, Mischa

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  • Catalogue manager
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July 31, 2020 17:11

Yes, that's how I found out you were a Pro because he contacted me.

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  • Catalogue manager
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  • July 31, 2020 17:12
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July 31, 2020 17:12

@rg

Those rules will remain the same for the time being.

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  • 60 messages
  • October 28, 2020 17:10
October 28, 2020 17:10

I understand that it will be possible to open a new shop from August 2020. Then why is it not possible our non-pro. shop name to convert to our professional company name? As a result, the "pro" icon rightly becomes visible in everything we offer for sale, because this is not the case at the moment. Of course I can also add a new pro shop name to lastdodo myself, but then I have to manually add all 4000 items again one by one to my new shop. This cannot be the intention, can it? Or are there other options? Please hear it!

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  • Catalogue manager
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  • October 28, 2020 17:14
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October 28, 2020 17:14

If you have a Chamber of Commerce, you can simply request 'pro' from us; that has nothing to do with your account name. However, you cannot change an account name. Users want to see continuity there based on things they have done in the past.

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  • 60 messages
  • October 28, 2020 17:17
October 28, 2020 17:17

Thank you for your quick response Arco. Where do I report our Chamber of Commerce? It is a pity that the name cannot be changed. I will still enter all 4000 items again, because commercially it is not strong that our company name is not visible

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  • Catalogue manager
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  • October 28, 2020 17:25
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October 28, 2020 17:25

You can email me at the Chamber of Commerce. But first think carefully about which account you do that for, please.

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  • 60 messages
  • October 28, 2020 17:35
October 28, 2020 17:35

What do you mean Arco? for which account. I only have 1 account here at the moment. The Chamber of Commerce is already entered in our account with our bank details. Can't you see this?

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  • Catalogue manager
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  • October 28, 2020 17:39
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October 28, 2020 17:39

No, we are not allowed to just look into accounts. AVG, you know. I meant that I would like to hear where I should put that Chamber of Commerce when you email it: with your current one or with your new one soon?

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  • 60 messages
  • October 28, 2020 17:45
October 28, 2020 17:45

I will send the Chamber of Commerce by email shortly. I assume you need the extract? (hope it doesn't end up in your spam). You can simply add it to the existing shop. When I start creating a new shop, I will expire the old shop, but for now I simply don't have time for manual conversion.

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  • Catalogue administrator
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  • October 28, 2020 18:03
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October 28, 2020 18:03
For the practical side, I leave the floor to Arco, but just this: In your shop settings you can enter (and adjust) a name / header, ideal for your commercial name. This name can also be found in the search function of Marktplaats, not my username. It wouldn't be wise, but actually I can change my shop name every day :-). However, the item detail page shows my username on the seller, and it is not editable. (Try quickly with 39121 / Test demo / jummeke because this has to go back)
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  • 60 messages
  • October 28, 2020 18:15
October 28, 2020 18:15

Thanks for your tip, but I am familiar with the options in shop settings regarding adjusting shop name. The name / header is already correct. However, this will not be visible as a shop name. Only my username is visible with the items I sell. Only when you actually buy something from us does the banner with our company name appear.

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  • Catalogue administrator
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  • October 28, 2020 18:22
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October 28, 2020 18:22
Arco, it was the same in the old layout, but have we overlooked something here with that shop name?
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  • Catalogue manager
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  • October 28, 2020 18:42
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October 28, 2020 18:42

No, that was done on purpose. It has regularly happened in the distant past that if a shop had a bad name with a group of customers, the shop name was changed, so that users no longer recognized the shop and ordered from a shop that they actually no longer wanted to do business with. . At one point we were fed up and put the usernames on the buy tab, because you cannot change them.

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  • Catalogue administrator
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  • October 28, 2020 19:04
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October 28, 2020 19:04
Sounds very logical, but maybe write it down and think about it for a few months (if you are working on the marketplace) because it is still possible there.
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  • Catalogue manager
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  • October 28, 2020 19:11
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October 28, 2020 19:11

We already think about it regularly. We may be able to offer it to pro shops at a later date, but we don't have a ready-made solution yet. It is inescapable that there are some users who always look for the edges of the system, no matter how annoying others may find it. Personally, I think it is a waste of energy to constantly have to come up with solutions for this, but sometimes it is essential not to betray the trust of our users.

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