Stamps/negative sellers22 messages

ik maak me toch wel kwaad over het feit dat er zoveel verschillende slechte verkoper er op CW zijn, immers het zorgt er voor dat sommige klanten gewoon wegblijven of niet niet meer kopen, zie hieronder een klant die al ruim 440 feedbacks heeft gegeven, alleen al op 28 maart geeft hij/zij 7 negatieve feedback aan verschillende verkopers.

met 440 feedbacks kun je dus echt wel spreken over een goede klant.

maar als je de afgelopen week al zoveel shit ontvangt, dan kan ik me indenken dat je een moment gaat denken ik stop hier mee.

het wordt dus wel eens tijd dat de slechte verkopers op de vinger worden getikt, want dit gaat klanten kosten. en de onderste 2 verkopers blijken de slechtste te zijn.

verbannen die mensen!!

CLARI45

Gegeven feedback

 FeedbackGegeven doorGegeven aanDatum

aucune nouvelle vendeur à eviterCLARI45sicsemper28-maa-2015

mauvais vendeur à eviterCLARI45ptrippel28-maa-2015

mauvais vendeur à eviterCLARI45Bulldogstamps28-maa-2015

vendeur à eviterCLARI45sicsemper28-maa-2015

vendeur à eviterCLARI45pooya28-maa-2015

pas de reponse malgre relance - mauvais vendeur à bannir de vos achatsCLARI45Viperke-serv28-maa-2015

aucune reponse - vendeur à bannir mauvais commerçantCLARI45Yaranoah28-maa-2015

I do get angry about the fact that there are so many different bad sellers on CW, after all it ensures that some customers just stay away or don't buy anymore, see below a customer who has already left over 440 feedbacks alone on March 28, he/she gives 7 negative feedbacks to different sellers.

with 440 feedbacks you can really speak of a good customer.

but if you've been receiving so much shit in the past week, I can imagine that you're going to think for a moment I'll stop this.

so it's about time that the bad salespeople are reprimanded, because this is going to cost customers. and the bottom 2 sellers turn out to be the worst.

ban those people!!

CLARI45

Given feedback

FeedbackGiven byGiven toDate

aucune nouvelle vendeur à eviterCLARI45 sicsemper Mar 28, 2015

mauvais vendeur à eviterCLARI45 ptrippel 28-Mar-2015

mauvais vendeur à eviterCLARI45 Bulldogstamps 28-Mar-2015

vendeur à eviterCLARI45 sicsemper 28-Mar-2015

vendeur à eviterCLARI45 pooya 28-Mar-2015

pas de reponse malgre relance - mauvais vendeur à bannir de vos achatsCLARI45 Viperke-serv 28-Mar-2015

aucune reponse - vendeur à bannir mauvais commerçantCLARI45 Yaranoah 28-Mar-2015

@aartinge

I assume you have made an in-depth analysis of the rationale behind all the reviews? If not, your conclusion may seem a bit premature. I can't worry about it. There are a number of them who receive an assignment for the first time. Perhaps those salespeople have been waiting for their first assignment for years. I can imagine that they will not check the shop every day. They may have long since left Catawiki. Furthermore, I wouldn't worry if I were you. As long as you keep getting positive reviews as a seller, you will stand out. If I have the choice to buy from someone who may be slightly more expensive but has good reviews, or someone who is cheaper but bad reviews, I know. And so there will be more buyers.

@Els, it's a buyer, and has nothing to do with his / her mood.

If you click on the names of the bottom 2 sellers, you will also see the ratings they have , and that makes no sense.

apparently they send junk or don't respond.

and that's not good for the buyers who just want to buy good stuff here and no money start spending with unreliable sellers.

that negatively affects sales.

Yes, that's right. there was nothing there either.

Yes, the fact that the above shops no longer respond because grandpa may have passed away is very serious. They had to forbid that death! No, sorry, aartinge, but your conclusion is below par. You judge without any knowledge of the situation. You may of me raise a problem of dropout (voluntary or due to circumstances) sellers and collectors. Is it a big problem? How does Catawiki deal with this? Can they do something about this? Do they want to do something about this? That could be your question, but as you put it now, I think it's very inappropriate.

@az, even though you've been waiting for years? that's not an excuse !!, if you deliver, then you have to deliver good stuff.

if you've created a shop here, you can at least tell people you're not selling anything anymore or just respond.

It seems to me that you should just approach those sellers to tell them that you cannot treat your buyers like that.

at 7 several sellers the grandfather passed away? don't be silly.

the grandfather died at 7 different sellers? Don't be silly.

Sorry, you're right:

2 grandfathers died

1 grandfather to the nursing home due to Alzheimer's

1 grandmother no longer has a computer

3 grandfathers in the hospital

That they (or the next of kin) have not logged out. It's really outrageous.

Usually I think (especially by Arco) that locks are used too generously .....

Please note; usually.

Chances are your contribution has been posted incorrectly. The problem of the clasps has been discussed elsewhere. If you think the discussion is going wrong, I would rather have seen a contribution to point out the pain points.

My pain point is aartinge's comment:

banned those people !!

I indicate that there is a human side to it and that the sellers may have died, they could be ill for a long time or not due to other reasons indicated by me or myself I can think of be more able to continue their shop or collection on Catawiki. Furthermore, I have no problems with aartinge. On the contrary. He often puts items on the agenda or brings them back to the attention. I think the topic he raises is excellent, the way it is not.

Huge story from AartInge,

Am completely upset, disconcerted, appalled, bewildered, confused even shocked about it

@az, ban those people, that's the buyer's opinion. and maybe also from other buyers.

claireI45 was a good customer of mine, lives in france, and spends her expensive money in the netherlands, but doesn't want to spend this on sellers who deliver shit.

I have lost a customer due to other salespeople. and that is what I draw attention to.

a customer does not assume that something could have happened in the private circumstances of a shop.

if I go to buy a pair of pants in town, and the shop is closed, then this will have a reason, but not if that shop is open, and if the shop is open anyway, but there is no seller anymore. then another should close this shop.

You can also let it simmer until you have lost all your foreign customers.

@sinbad, there are pills for, I would take 4 and a glass of water.

The "banned" may sound a bit heavy ...

... but after a notification that there is no response from a shop, it could be an option that the 'shop administrator' (new function?) closes a shop.

The owner receives an email that his shop has been closed and can open it again if he wants to.

If nothing happens, the shop stays nicely closed and no one else will be bothered by it.

@Jozefk,

the 'shop manager' (new function?)

Ehhh and who the hell would I want to be? Someone who has been rejected for military service and has not passed his probationary period at the parking service, and who has failed his refresher course as a city guard? It is the sickest job you can come up with Jozef

@sinbad, this task is definitely not for you, because my story made you completely upset, stunned, appalled, bewildered, confused and even shocked.

de ziekste funktie die je kunt verzinnen

Ik zeg niet dat het leuk is, maar misschien wel nuttig.

Door de shops (tijdelijk) te sluiten, laat je geen gegevens verloren gaan. Je geeft de verkoper nog een kans, maar 'zuivert' ondertussen de shops en haalt er de spookshops tussen uit.

 Iemand die is afgekeurt voor Militaire dienst en bij de parkeerdienst niet door zijn proeftijd is gekomen, en die als stadswacht gezakt is voor zijn opfriscursus?

Je verhoogd de drempel op deze manier wel voor vrijwilligers om zich aan te bieden.

Wat denk je trouwen van de functie "doublurebeheerder". Een verantwoordelijke functie met veel afwisseling over alle verzamelgebieden heen!

the sickest function you can come up with

I'm not saying it's fun, but it might be useful.

By (temporarily) closing the shops, you do not lose any data. You give the seller another chance, but in the meantime you 'purge' the shops and remove the ghost shops.

Someone who has been rejected for military service and failed his probationary period at the parking service, and who failed his refresher course as a city guard?

This way you raise the threshold for volunteers to offer themselves.

What do you think of the "Duplicate Manager" feature? A responsible function with a lot of variety across all collection areas!

What's it shifting, that duplication manager?

I think twice as much as a regular administrator (:-)

@AZ60:

rest assured; my posting is deliberately included in this topic.

a fully polarized conclusion with bogus arguments back and forth.

in short: unnecessarily damaging, aimed at people named by (username) on the basis of nothing .....

Excuse me if my sarcasm escaped you.

@Autominologist, je mist het verhaal een beetje.

in het kort:  onnodig beschadigend, gericht op met (gebruikers-) naam genoemde mensen op basis van niets.....

wat dacht je van, op basis van wanprestatie, je levert slecht of je reageerd niet op berichten van de klant.

als je in de catalogus fouten maakt als gebuiker die eveneens een shophouder zou kunnen zijn, dan wordt je ook verbannen, en mag je een tijdje geen veranderingen meer aanbrengen in de catalogus., en wordt je door het CW team op de vingers getikt.

dat zou ook kunnen met shophouders c.q gebruikers.

en geen achterkamertjes manieren, alsof er geen namen gebruikt mogen worden.

gewoon transparant, en als het niet klopt, dan meld een shophouder cq gebruiker zich wel.

@Autominologist, you are missing the story a bit.

in short: unnecessarily damaging, targeting people named by (user) name on the basis of nothing.....

how about, based on non-performance, you deliver poorly or you don't respond to messages from the customer.

if you make mistakes in the catalog as a user who could also be a shopkeeper, you will also be banned, banned from making changes to the catalog for a while, and will be reprimanded by the CW team.

this could also be done with shop owners or users.

and no backroom manners, as if no names should be used.

simply transparent, and if it is not correct, a shop owner or user will report it.

There is a simple solution to the problem.

If there are shops that do not speak up (for whatever reason) and you are bothered by it, you can order such a shop. Then that shop is empty, and you don't have to pay anything, because the seller will not be heard from anyway.

Greetings RickM