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  • March 02, 2024 14:33
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March 02, 2024 14:33
Rene or Collectioneur

Tried exporting from my collection twice, but I keep getting messages via email saying "failed, we are working on it". I can't stop those notifications either, I hope it doesn't overload your system now? A small file per category will work. If I'm doing something wrong, please tell me.
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  • Catalogue manager
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  • March 02, 2024 14:44
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March 02, 2024 14:44
Harry56
Just made an export per category and one with all categories, no problem encountered.
Are all the sections going well for you?
Sometimes there can be an item that causes problems.
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  • March 02, 2024 16:53
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March 02, 2024 16:53
Collectioneur

Difficult with over 8,000 items. The 1st time this doesn't work.
I'll try each category early tomorrow morning and start with the largest.
If that doesn't work, then the next largest one does, and so on, then hopefully I'll find out where the problem is.


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  • March 03, 2024 09:09
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March 03, 2024 09:09
Collectioneur

Good morning, sorry that I will report the follow-up on Sunday.
For me the result is now sufficient.

In summary, possibly of interest to you and/or Whizz Kids:

Yesterday early afternoon:
1 x export shop content done: successful;
2 x export of individual section: successful;
2 x export collection total: failed, where the system continued to send emails regularly
"failed, we keep trying" in the early afternoon, sometimes 2 x emails in 1 hour, up to and including the night
few times like last 3 hours. That seems to have stopped now.

this morning 5 sections each with large content: successful, then the other sections in total without these 5 sections: also successful.
So it seems to me that there is no interference-sensitive object among them?
It is possible that an attempt at everything will now work, but that is not necessary for me at the moment.

However, please indicate whether I should do that anyway to check whether the "malfunction" has been resolved.
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  • March 03, 2024 09:15
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March 03, 2024 09:15
Harry56
There have been no other reports of issues exporting a collection.
Try exporting your entire collection again.
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  • March 03, 2024 10:05
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March 03, 2024 10:05
Collectioneur

10.01 again: immediately receive 2 emails, 10.01 and 10.02.

I'm going to play tennis now, I'll see how much in a few hours
attempts LD has made. Again: for me it doesn't matter that it doesn't work out at all.
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March 03, 2024 10:15
Harry56
Your problem has been reported.
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  • March 04, 2024 10:40
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March 04, 2024 10:40
Harry56
The problem was the large number of different categories in your collection.
Has now been resolved.
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  • March 04, 2024 11:01
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March 04, 2024 11:01
Collectioneur Very nice that you managed to do it. If I had to do it again in a new collecting life, I would choose stamps. Quite beautiful, takes up relatively little space and you can also chat about it for ages on a forum. And easy to download...
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  • March 04, 2024 12:06
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March 04, 2024 12:06
takes up relatively little space
Don't have any illusions...
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March 04, 2024 12:15
Raoul62 I was a little too excited too. My brother-in-law (unfortunately he is no longer here) fanatically collected the Netherlands and Overseas Territories, Switzerland and more. And that storage took place in equally beautiful albums. Those were also cupboards full..., with catalgi etc...

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