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January 28, 2024 09:33
Since yesterday afternoon, email messages related to bulk operations (add/remove to collection) are no longer coming through. I have a few dozen waiting for me.
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Rene
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January 28, 2024 11:59
Thanks for reporting Raoul62
Let's take a look.
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Rene
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January 28, 2024 17:15
Raoul62 ,
We checked it out and there was no problem in our system.
However, yesterday a hard bounce was generated by your email program, after which we automatically stop sending emails.
I have now turned this back on for you.
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  • Catalogue administrator
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January 28, 2024 17:29
... a hard bounce ... is that something from KNT?
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January 28, 2024 17:39
I would also like to know what a hard bounce is Rene . This concept is unknown to me, but I would like to learn.
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Rene
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January 28, 2024 17:46
A hard bounce is a permanent failure of email delivery. It indicates that there will be no further attempt to deliver a message, and you must find a different way to reach the recipient.

A hard bounced email usually happens due to invalid email addresses typed in. Alternatively, a recipient's ISP (Internet Service Provider) can just reject your email for numerous reasons.
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  • Catalogue administrator
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January 28, 2024 17:53
A hard bounce is a permanent failure of email delivery. It indicates that no further attempt will be made to deliver a message and you must find another way to reach the recipient.
A hard bounced email usually happens due to invalid email addresses being typed. Alternatively, a recipient's ISP (Internet Service Provider) may reject your email for several reasons.

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  • Catalogue administrator
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  • January 29, 2024 09:32
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January 29, 2024 09:32
And yet I have the feeling that the automatically generated emails do not achieve their goal. I had not received a message about an order and I do not know whether the invoice has been received
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January 29, 2024 10:01
Jilles
There was a spam complaint, your email address has been reactivated.
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January 29, 2024 13:58
Collectioneur Rene

About emails, I received 2 orders around 12 noon, but only 1 was delivered.
So the order was placed via LD system on 12.12, again via LD at 12.23 and it has been processed in the status of my shopping area:
RECEIVED ON
Jan 29, 2024 at 12:22 pm

Of Topic Received Size Categories
noreply@lastdodo.com An order has been placed with your shop on LastDodo (#10272145) 12:23 12 kB
noreply@lastdodo.com An order has been placed with your shop on LastDodo (#10272145) 12:12 12 kB

Not important to me, but I'll report it
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  • Catalogue manager
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January 29, 2024 14:05
Harry56
I checked the mail provider, but there is nothing wrong with that.
You received order emails at 1:34 PM, 12:22 PM and 12:11 PM (times of the email provider) today.
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January 29, 2024 14:32
Collectioneur

Those of 12.22 and 12.11 are really from the same order 10272145
So there's nothing wrong with the emails, but what then? Is it possible that a buyer can press the order button twice? That would be weird, right?
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